It was a great experience so professional..ever one there was great all staff members were great...they explained all the process very well...I was pain less..to my surprise... overall I give them a 100 over a 100...
UPDATE- The dermatologist that did my treatment called me yesterday to inform me that I actually still have basal cell and that it was NOT all removed as the office had previously informed me. The cream that I was supposed to be putting on was to treat the remaining cancer. My insurance did not cover the one they just informed me of so she called in another one and told me it would cause the spot to blister and scam and then eventually would heal really nice. What she did NOT tell me was that this is a chemotherapy and side effect could be lose of hair and other things! Don't you think that if you prescribe something involving CHEMO that should be DISCLOSED and your patient ADVISED of the potential side effects?!?!? This will NOT be going on my body. Very negligent treatment.
Their Apple Valley location is HORRIBLE!! I had 2 spots removed and I had to call to get results in January and it takes sitting on hold for 30 minutes every time you call to be able to talk to someone which is horrible. Then they claimed they called to tell me to pick up a cream to put on the cancer spot on January 19 but have notes that they were unable to leave a message (which is a LIE, we have an answering machine or it goes to voicemail) so they NEVER CALLED BACK OR SENT A LETTER OR EMAILED me to INFORM ME I NEEDED THE CREAM AND TO PICK IT UP AT WALGREENS. The office is so very NEGLIGENT towards their clients its unbelievable. And Tori, the office manager has the nerve to say this is not something were faulting YOU for. REALLY! Gee, thanks so much for not blaming your patient. Just UNBELIEVABLE! AVOID this place like the plague if you care about getting proper treatment for cancer!!!
How much did you pay for the 5* reviews... Considering how disrespectful and negligently my wife was treated at your Corona facility caused me to look your business up on the real internet and I find nothing but poor reviews that are very much in line with what her experience was that is why I'm amazed at how many awesome reviews you have here on good ol Falsebook. Care to Explain how you force clients to wait weeks to months for an appointment.. and you cancel appointment then force an extended period of weeks to months to reschedule to have your client wait for hours to be seen, then put into an office room to sit for hours and never be attended to... Maybe you should answer your phone or return calls... I'll be waiting.
Wonderful helpful staff. They are very informative and tell you detailed instructions for after care.
Such a beautiful office with a Beach theme. Very peaceful setting. Staff is incredible and goes out of their way to make sure the visit is in a timely manner. I would definitely recommend family and friends to make an appointment for your yearly skin check!!! They also offer facials, Botox and laser treatments ����������
Don't come to the office for dermatology but my surgeon that did my reconstruction following a double mastectomy practices out of this office and have been going once a month for almost two years and I love Dr. Mudge and all the staff, being as young as I am they all made me feel like family
Went to the office in Apple Valley.staff is always awesome.I'm treated with respect and they are always great.
Internationally Known Ombudsman John Anthony Olszowy.
Make me look perfect.
The upland office has rude people working there, starting with Michelle and Angelica. They are not professional at all, i got the phone hung up on me 3 times. If i could i wouldn't even give them 1 star.
First time visit today. I went to the Corona location. The office was beautiful and clean, and the staff was friendly and very helpful. I had a great experience there, and I definitely do not mind going back. I will be recommending this dermatologist office to everyone I know. Thanks for the lovely visit! ���������